Struggling to measure what really matters in your company?

Most businesses set goals without understanding what to measure — resulting in misaligned teams, wasted resources, and performance that never improves.

In this course, you’ll learn how to develop an effective KPI system that drives real business results. No theory overload — just practical tools, frameworks, and real cases you can apply immediately.

By the end, you’ll know how to:

Identify critical success factors (CSFs)
Differentiate between vanity and actionable metrics
Design clear, business-aligned KPIs
Visualize data in ways that support leadership decisions
Avoid the most dangerous myths about KPIs

What’s inside the course:

Class 1: What are Key Performance Indicators (KPIs)

Four types of indicators
Characteristics of effective KPIs
Linking KPIs with strategy
Past, present, and future-oriented metrics
The 10-80-10 rule
Understanding critical success factors

Class 2: Finding Critical Success Factors (CSFs)

KPI systems in real companies
Four-stage development process
Two-day workshop structure
Impact mapping case: airline example

Class 3: Selling KPI Changes to Stakeholders

Productivity laws
Emotional drivers in KPI adoption
Preparing elevator pitches and proposals
John Kotter’s 8 steps to change

Class 4: Designing KPIs

Common traps
Metric formulation
Cost-benefit evaluation of metrics
Reformulation and categorization exercises

Class 5: Defining Performance Indicators

From CSFs to KPIs
KPI calculation
Practice with real-world metrics

Class 6: KPI Visualization and Tracking

Using Stephen Few’s best practices
Reporting hierarchies
Leveraging available tools

Class 7: Agile Implementation of KPI Systems

Three-step method
Seven foundational building blocks
Agile tools like Scrum and Kanban

Class 8: Myths That Sabotage Performance Measurement

Debunking common KPI misconceptions
Misuse of KPIs in compensation systems
Financial vs non-financial KPIs

Why this course:

Learn from Mike Pritula — 20+ years in HR, ex-Wargaming, Preply, iDeals
Get ready-made templates and tools
Join an expert-led chat community
Earn a certificate with global recognition

This is your chance to master performance management and become a data-driven decision-maker.

Act now — your seat in this course could be the start of a new level in your career. Enroll today.